Dentists in Derby, Derbyshire 44 Main Street, Etwall, Derby, Derbyshire DE65 6LP
In this practice we take complaints very seriously indeed and try to ensure that all our patients are pleased with their experience of our service. When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible. This procedure is based on these objectives.
Our aim is to react to complaints in the way in which we would want our complaint about a service to be handled. We learn from every mistake that we make and we respond to customers’ concerns in a caring and sensitive way.
The Parliamentary and Health Service Ombudsman, Millbank Tower, Millbank, London, SW1P 4QP. Telephone: 0345 015 4033 www.ombudsman.org.uk
The Dental Complaints Service, The Lansdowne Building, 2 Lansdowne Road, Croydon, Greater London, CR9 2ER. Telephone: 08456 120 540 www.dentalcomplaints.org.uk
The General Dental Council, 37 Wimpole Street, London. W1N 8DQ. Telephone: 0845 222 4141, the dentists’ regulatory body for complaints about professional misconduct
Friday 22nd December - Normal Opening times
Weekend Closed - Closed Emergency Number 111
Bank Holiday Monday 25th & Tuesday 26th December - Closed Emergency Number 111
Wednesday 27th December – Normal opening hours
Thursday 28th December Normal opening hours
Friday 29th December - Normal opening hours
Weekend Closed - Closed Emergency Number 111
Monday 1st January 2024 Closed Emergency Number 111
Tuesday 2nd January 2023– Normal working hours
*** Please be advised to call the practice early morning for emergency appointments ***
Kunal & his team would like thank patients for their continued support over the last year
Merry Christmas & a Happy New Year from Etwall Dental Practice