Dentists in Derby, Derbyshire 44 Main Street, Etwall, Derby, Derbyshire DE65 6LP
Etwall Dental Practice complies with the 1998 Data Protection Act and the Freedom of Information Act 2000, and this Policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.
We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.
We will process personal data that we hold about you in the following way:
We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.
Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.
Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.
In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.
You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy x-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.
If you move to another dental practice we may (at our discretion) loan original x-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.
If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.
Following the governments most recent announcement on Saturday 31st October 2020 of second national lockdown, we would like to reassure all of our patients that we shall continue to REMAIN OPEN and we endeavour to look after your oral health.
Since our initial opening on 8th June, following the first lockdown, we have implemented strict measures by enhancing our infection control standards to ensure we can continue to practice in a COVID SECURE way for our staff and patients. We now know a lot more about how to prevent the spread of COVID-19 and we shall ensure this is revised when any new information is presented so that we can continue to work safely and protect our NHS where possible. As we are a medical facility, all staff will continue to wear PPE and we encourage all patients to adhere to the measures in place on visiting the practice.
We have made it our upmost priority to keep all of our patients and staff safe throughout these challenging times. If you are required to self-isolate or have any Coronavirus symptoms please follow the government guidelines and we would be happy to rearrange your appointment to a suitable alternative.
Can we remind all patients that face masks are mandatory on entering Etwall Dental Practice and your temperature shall be measured by a member of staff at the door.
We hope you and your families stay safe and we look forward to seeing you soon.
Etwall Dental Team